Organisational Development and Facilitation Services

Helping leaders create environments where people flourish through organisational development and facilitation services

Monique Roberts from Compass Coaching Group presenting on organisational development

Every business or organisation will be required to navigate change, whether it's in response to how AI is reshaping work, the demands of different generations, or trying to close the gap between strategy and delivery.

However, achieving this needs more than vision and a planning document; it requires a workplace where leadership practices and team development facilitate people working together to deliver organisational effectiveness.

Coaching and training to develop leadership and team dynamics

Compass Coaching Group regularly facilitates workshops in these areas:

  • Strategy to practical daily operational action

  • Team effectiveness and culture

  • Organisational development and design

  • Change leadership

Specialist organisational effectiveness facilitators

I help leaders, teams and organisations translate strategy into implementation through facilitation, workshops and organisational development consultation.

Compass Coaching Group leadership training and team development workshops are designed to meet the specific learning needs of stakeholders at all levels of your organisation. We provide organisational development and facilitation services for leaders and executive teams who need to turn strategic plans into practical implementation, or are planning to re-structure and / or need change management support in order to prepare the business and employees for future challenges.

I am also a team development specialist who regularly works with leadership and managers seeking to improve their organisational culture and team dynamics.

Strategy to operational action

Strategy only creates growth and value in a business when it shapes what people do every day.

I help management and teams move beyond strategies and business plans, supporting them to ensure priorities are embedded into the organisation's daily operations and operating rhythm so that success is more assured.

By cascading strategy-on-a-page into business and team plans, team meetings, operating rhythms and one-to-ones, everyone understands what is required of them to work effectively, how success is measured, and where to focus their energy. This clarity allows for focused employee performance and bottom line business impact.

Team effectiveness and culture

Despite continued developments in technology, not least AI, people remain at the heart of most businesses. The workplaces where employees and key stakeholders feel connected, are empowered to communicate ideas, and where collaboration is central, are likely be the ones best set up to thrive.

I have wide-ranging experience facilitating organisational development workshops designed to improve team dynamics and culture. In these workshops, I explore the individual strengths and weaknesses, communication styles, engagement and participation levels of your team in order to identify and make sense of the aspects of performance that enable them to succeed, as well as what could be holding them back.

For example, it may be that teams are not aware of the behaviours that are acceptable and not acceptable, the culture expected has not been clearly articulated, conflict resolution services are required to address disagreements before they impact performance, or regular performance reviews are needed to help identify training and development needs.

Whatever your needs, I will design and deliver a tailored learning experience that benefits managers and teams, and will have a positive impact on both performance and organisational culture.

Organisation design

As AI continues to reshape and reframe the industrial and commercial landscape, the question for all types of businesses and organisations is not whether you will need to change, but rather how you are set up in order to respond and thrive.

Compass Coaching Group has extensive expertise leading whole-of-organisation and large business group redesigns (SysCAP ™ accreditation) and change management (PROSCI ™ accreditation). My mission is to partner with leaders and teams throughout the organisation design process in order to support strategic priorities, enhance performance and create exceptional customer outcomes.

Proven business benefits from our organisational development and facilitation services

Compass Coaching Group organisational development and design work helps businesses to achieve a range of benefits and efficiencies.

Our work has resulted in better alignment between customer experience and a stronger team culture. I can also support you to reduce operating costs and service turnaround times, as well as streamlining processes and clarifying accountability.

Improved team relationships and collaboration help to reduce employee turnover and increase the capability, stability and resilience of the workforce, and creates a workplace culture of continuous improvement and learning.

Monique Roberts discusses change leadership with a female executive

Change leadership

The success of any change initiative will ultimately depend on the way in which leadership and management engage, support and guide their people through the process.

Organisations too often focus on processes, systems, structure and plans without paying sufficient attention to the impact of change on people. However, employees take their cues from leaders and it will be the workforce's understanding, willingness and capacity to embrace change that will ultimately determine whether change is successful or not.

I offer leadership development and training that gives leaders the awareness, communication skills, resources and behaviours required to lead change successfully.

Investing in the capacity of leaders through leadership development programs not only strengthens overall organisational development, performance and productivity, but also means that leaders are equipped with enhanced mentoring and coaching skills.

Contact Compass Coaching Group to develop your organisational culture

For further information about our full range of coaching and training programs, contact Compass Coaching Group to arrange an in-person or online meeting where we can discuss your needs in more detail.

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